FAQs

General Question

Q. What is MyShopie and how does it work?

MyShopie is an all-in-one commerce platform built for independent business owners to start, run, and grow their businesses online, in-store, and everywhere in between. Here are just few things you can do with MyShopie: - Create and customize an online store - Sell in multiple places, including web, mobile, social media, and brick-and-mortar - Manage products, inventory, payments, and shipping - Create, execute, and analyze online marketing campaigns

Q. How much does MyShopie cost?

You can try MyShopie free for 3 days, no credit card required. After your trial expires, choose a plan that suits the size and stage of your business.

Q. How long are your contracts?

Most MyShopie plans are month to month unless you sign up for a yearly plan. MyShopie Plus is available on 1- or 3-year terms.

Q. Can I cancel my account at any time?

Yes, if you ever decide that MyShopie isn't the best ecommerce platform for your business, simply cancel your account. If you choose a 1- or 3-year MyShopie Plus subscription, you can cancel when your term commitment expires.

Q. Can I change my plan later on?

On most MyShopie plans, you can upgrade or downgrade your plan at any time. If you choose a 1-year MyShopie Plus subscription, you can upgrade to a 3-year subscription at any time. For both 1- and 3-year subscriptions to MyShopie Plus, you can downgrade when your term commitment expires.

Payment questions

Q. Are there third-party transaction fees?

Third-party transaction fees apply if you use a third-party payment provider: for the Basic plan, for the Grow plan, and for the Advanced plan

Q. What is a third-party payment provider?

A third-party payment provider (also called a payment processor or payment gateway) allows you to accept payments online. Learn more about supported third-party payment providers.

Q. Are there any credit card fees?

MyShopie charges a small fee to allow you to accept major credit cards, such as Visa and Mastercard, as payment in your store. These fees vary depending on the plan that you choose.